PRIVACY POLICY

This website (the “Website”) is jointly operated by STUDIO MOO Co., Ltd. (“STUDIO MOO”) and Pamouna Co., Ltd. (“Pamouna”). Both companies recognize the importance of protecting the personal information of our customers and recruitment applicants. We handle personal information in accordance with the Act on the Protection of Personal Information of Japan (APPI) and this Privacy Policy.

Privacy Policy

1. Collection and Use of Personal Information

We collect personal information only to the extent necessary, depending on your interaction with the Website, such as purchasing products, making inquiries, or submitting a job application.

(1) Personal Information Related to Online Store Purchases and Inquiries

(2) Personal Information Related to Recruitment

2. Disclosure of Personal Information to Third Parties

Neither STUDIO MOO nor Pamouna will disclose or provide personal information to any third party without the prior consent of the customer or applicant, except where: disclosure is required by applicable laws or regulations; or personal information is transferred between STUDIO MOO and Pamouna solely for the recruitment process described in Section 1(2) above.

3. Entrustment of Personal Information

We may entrust the handling of personal information to trusted third-party service providers, such as shipping companies, payment processors, and system maintenance providers, to the extent necessary to fulfill the purposes described in this Privacy Policy. In such cases, we exercise appropriate supervision over these service providers and take necessary measures to ensure the secure handling of personal information.

4. Security Measures

STUDIO MOO and Pamouna implement appropriate organizational, physical, human, and technical safeguards to protect personal information against unauthorized access, alteration, leakage, loss, or damage. Our security measures include, but are not limited to, the following:

(1) Organizational Security Measures

• Establishing internal organizational structures for the secure management of personal information.
• Maintaining reporting and response procedures for actual or suspected data breaches.
• Implementing internal policies and procedures governing the handling of personal information.
• Monitoring the status of personal data processing through internal management records.

(2) Physical Security Measures

• Restricting and managing access to areas where personal information is processed.
• Preventing unauthorized disclosure or loss when transporting electronic media or storage devices containing personal information.

(3) Human Security Measures

• Providing employees with appropriate education, guidance, and awareness training regarding the protection of personal information, as necessary.

(4) Technical Security Measures

• Implementing access controls and user authentication.
• Protecting systems against unauthorized external access and other cybersecurity threats.

(5) Understanding the External Environment

• Where personal information is processed outside Japan, we confirm the security measures implemented by the relevant service providers and take appropriate steps to ensure the secure handling of such information.

5. Requests for Disclosure, Correction, or Suspension of Use

If a customer or recruitment applicant requests the disclosure, correction, deletion, or suspension of the use of their personal information, we will respond promptly after verifying the identity of the requester, in accordance with applicable laws and regulations.

6. Cookies and Similar Technologies

This Website uses cookies and similar technologies to improve user convenience, analyze Website usage, measure the effectiveness of advertising, and deliver advertisements that may be relevant to users’ interests (behavioral advertising). Cookies may collect and store certain information about your browsing activity on this Website and may share such information with third-party advertising and analytics providers. The information collected through cookies does not identify individual users and cannot be used to personally identify you.

What are Cookies? Cookies are small data files stored on your device by your web browser when you visit a website. They enable functions such as remembering items placed in your shopping cart, retaining recently viewed products, and improving the overall user experience. You may disable or delete cookies through your browser settings at any time. Please note that doing so may prevent certain features or services of this Website from functioning properly.
Third-party advertising providers use cookie information solely for advertising-related purposes in accordance with their respective privacy policies. Users may opt out of or opt back into the use of cookies by these third-party services through the settings or opt-out pages provided by the respective service providers listed below.

Advertising and Analytics Services

Google Analytics & Google Ads

Provider: Google LLC
Purpose of Use:
To improve our services.
To analyze Website traffic and user activity.
To deliver advertisements based on users’ browsing behavior and activity on this Website.

LINE Yahoo

Provider: LINE Yahoo Corporation
Purpose of Use:
To deliver advertisements based on users’ browsing behavior and activity on this Website.
To provide advertising services, LINE Yahoo Corporation and other third-party advertising partners may collect and use information about users’ visits to and interactions with this Website through cookies and similar technologies.

Information collected by such third parties is handled in accordance with their respective privacy policies.

Meta Ads

Provider: Meta Platforms, Inc.
Purpose of Use:
To deliver advertisements based on users’ browsing behavior and activity on this Website.

Criteo

Provider: Criteo
Purpose of Use:
To deliver advertisements based on users’ browsing behavior and activity on this Website.

Microsoft Advertising

Provider: Microsoft Corporation
Purpose of Use:
To deliver advertisements and measure advertising performance.
Opt-out:
Advertising preferences can be managed through the Microsoft Privacy Dashboard.

Pinterest Ads

Provider: Pinterest, Inc.
Purpose of Use:
To deliver personalized advertisements on Pinterest based on users’ visits to this Website.
To measure advertising conversions.
Managing Your Preferences:
Users may disable interest-based advertising through their Pinterest account settings. For more information, please refer to Pinterest Personalized Ads. Users may also opt out through their web browser settings or via the Japan Interactive Advertising Association (JIAA) opt-out page.
More Information:
Please refer to the Pinterest Privacy Policy.

7. Contact Information

If you have any questions regarding the handling of your personal information, please contact the appropriate office below.

(1) Online Store Purchases, Membership Information, and Product Inquiries:
Personal Information Consultation Desk

(2) Recruitment and Employment Applications:
Recruitment Privacy Contact

8. Changes to this Privacy Policy

We may revise this Privacy Policy from time to time. Any changes will become effective upon publication of the revised Privacy Policy on this Website. Where applicable law requires user consent for specific revisions, such changes will apply only to users who have provided the required consent in accordance with the applicable procedures.

Site Policy

1. Copyright

Unless otherwise stated, all content available on this Website—including text, images, audio, music, graphics, and other materials—is the property of STUDIO MOO Co., Ltd. and is protected by applicable copyright laws. Unauthorized reproduction, distribution, or use of any content on this Website is strictly prohibited. STUDIO MOO reserves the right to claim appropriate licensing fees or pursue other legal remedies in the event of unauthorized use.

2. Reproduction and Use of Website Content

The reproduction, distribution, or use of any content published on this Website, including images, information, audio, and music, is prohibited unless prior written permission has been obtained from STUDIO MOO. Where permission is granted, STUDIO MOO may issue an official authorization certificate bearing the company seal and a permission reference number as proof of approval.

3. Use of this Website

The content of this Website may be changed, updated, or removed without prior notice. While STUDIO MOO and Pamouna make every reasonable effort to ensure the accuracy of the information provided, neither company makes any warranties, express or implied, regarding the completeness, accuracy, or reliability of the Website or its contents. STUDIO MOO and Pamouna shall not be liable for any loss or damage arising from the use of, or reliance on, the information contained on this Website.

4. External Links

This Website may contain links, including deep links, to third-party websites. STUDIO MOO and Pamouna make no representations or warranties regarding the content, accuracy, or availability of any third-party websites and accept no responsibility or liability for any loss or damage arising from the use of such websites.